Online Faculty Support

clip art blue figures with computer.

Instructional Design within the Graduate School of Education provides support for faculty members in the design and delivery of online courses and course content. Below you will find contact information for technical assistance with using UB Learns, WebEx and general computing issues (UBIT).

UB Learns

Blackboard on UB Learns is the Course Management System at UB. The UB Learns support team assists faculty in building/managing UB Learns courses and troubleshooting technical issues.

Using UB Learns

UB Learns Support
M-F, 8:30 a.m. to 4:30 p.m.
Phone: 716-645-6188


UBIT provides the information technology infrastructure and support to enhance education and research.  UB's IT services provide faculty with the latest tools for teaching and research.

UBIT Info for Faculty

UBIT Tech Squad
Silverman Library 3rd Floor
Phone: 716-645-3542

See Help Center information for phone and classroom support hours.