The Office of Online Programs within the Graduate School of Education provides support for faculty members in the design and delivery of online courses and course content. Below you will find contact information for technical assistance with using UBlearns, Blackboard Collaborate, and general computing issues (UBIT).
Blackboard on UBlearns is the Course Management System at UB. The UBlearns support team asssists faculty in building and managing their UBlearns courses, and troubleshooting technical issues.
M-F, 8:30 a.m. to 4:30 p.m.
Blackboard Collaborate is a GSE supported web conferencing tool that enables instructors to create virtual classrooms and meeting spaces.
GSE ONLINE is committed to supporting our faculty through individualized consultations, training events and resources. Instructional designer, Peter Schilke, can assist you with the course design and redesign processes. Complete an Instructional Design Request form if you need assistance with online course development, suggestions for online assignments/assessments, using Web 2.0 tools, or to request a course review.