BY DANIELLE LEGARE
Amy VanScoy, PhD
Associate Professor of Information Science
For Amy VanScoy, an associate professor of information science at GSE conducting research abroad is a gift. The memories, professional connections and scholarly discoveries made while traveling have impacted the trajectory of her work and life.
A recent trip to Lahore, Pakistan, was no exception.
Funded by UB’s Office of International Education’s Associate Professor Fund for Global and International Research, VanScoy’s trip aimed to foster international collaboration, conduct significant research and build cross-cultural understanding. The fund seeks to support international research projects that will advance the recipient’s career.
“Our office is pleased to support Professor VanScoy’s ongoing research on several continents focusing on librarians’ perspectives on their own practice,” said UB Vice Provost for International Education Nojin Kwak. “This cross-national project will yield important insights from her firsthand work in Pakistan, South Africa and other countries that will inform our understanding of the profession in a global context.”
VanScoy was just as enthusiastic: “I was excited about the support from the university. It was exciting to know there was funding to support this stage of my career,” she said.
VanScoy looks through the book “Pakistan Maritime Tourism.”
VanScoy began this journey with a professional connection to a Fulbright Scholar who visited UB in 2017-18—Muhammad Rafiq, associate professor of information management at the University of the Punjab. Rafiq ultimately became a vital collaborator for VanScoy.
“We kept in touch after he went back to Pakistan, and I thought he’d be a good person to collaborate with on this research. I contacted him, and he was super excited about it,” she said.
During her two-week trip in November 2023, VanScoy and Rafiq conducted 22 interviews with local librarians, employing Q-methodology—a technique that uses card sorting to capture subjective viewpoints. By asking the librarians to rank a series of statements about reference work, this method helped uncover their professional perspectives and orientations toward their practice.
VanScoy has used Q-methodology in previous studies across South Africa, Slovenia and the U.S., finding it effective for identifying patterns in how professionals think and make decisions. In this study, librarians were tasked with ranking different approaches to reference services, providing valuable insights into their varied professional orientations, priorities and decision-making processes.
“It was very rewarding just talking to these librarians and seeing different kinds of libraries. Some are super sophisticated, well-funded libraries with the latest technology and rival the best libraries in the U.S. Then others were libraries that had almost nothing, but they were still trying to help their users and trying to provide resources,” said VanScoy.
“When I talk to librarians anywhere, they’re doing important work, and they communicate that. The specific questions library users ask may differ from country to country, but the commitment to the work—the desire to do more and help people—is always there,” she added. “It fills me with positivity and hope that—in our very small world—everyone’s working toward the same goal.”
VanScoy’s experiences also highlighted differences in librarianship across cultures. “In the U.S., librarians often see themselves as instructors, even in public or school libraries. That’s not really happening yet in Pakistan. Their whole system of getting master’s and PhD degrees in library and information science is fairly new,” she said.
The trip was personally rewarding and illuminating, too.
“Everyone I met in Lahore was welcoming and didn’t view me with suspicion or fear or hate, despite how the media depicts Americans to them. It really drove home to me how everyone I met is nothing like the media tells me either,” she said.
The warmth and generosity VanScoy received from her Pakistani hosts left an impression on her. “In all of the research I’ve done in other countries, there are cultures of welcome and gifting, and I’m almost always served coffee or cookies,” she said. “In Pakistan, it was chai. Oftentimes, there were small gifts as well.”
This trip resulted in a unique token of appreciation: a coffee table book written and given to VanScoy by Commodore Sajid Mahmood Shahzad, vice chancellor of Minhaj University. The book, “Pakistan Maritime Tourism,” features photos of Pakistan and aims to raise awareness of the economic potential of the Pakistani coast. The publication has been added to the collection at UB’s Lockwood Library.
Touched by the gift, VanScoy arranged with Molly Poremski, UB’s Asian studies and information science librarian, to receive the book while posing for photos as a gesture of respect and gratitude.
Looking to the future, VanScoy plans to continue collaborating with the University of Punjab and extend her research to other countries, including Ghana, where she will continue to build bridges between cultures and advance knowledge across borders.
“Even though our cultures might be different and there might be language barriers, we all speak this language of research,” said VanScoy. “We all understand research questions. To me, that feels very exciting, and it makes me proud to be a human.”
VanScoy and Poremski receive the book in the UB Libraries.